:: BUSINESS TRAINING & CONSULTING INSTITUTE :: More success. Less time.

FAQ:  How does an organization improve the payback for its investments in training employees about core business skills?

ANS:  Adding and/or improving the after-training programs (ATP) and follow-up processes can often fix this missing component in traditional training cultures.  When left to stand alone, training is strictly a cost, an expense, a drain on cash, time away from assigned tasks and duties. 

FAQ:  What other options are available? 

ANS:  A possible training extension would be to co-opt the trainees’ chain-of-command to follow-up and mentor their respective teams.  The risk to ROI is how day-to-day priorities of the local business unit can too often interrupt the imperative of integrating all newly trained skills into the organization.  When true, this mentoring gets diluted, delayed and sometimes set aside.  

FAQ:  After-training, it is out of the question to deploy consultants who will mentor every trainee.  What other options are there to ensure ROI from rapid deployment of new skills into the critical business processes? 

ANS:  With the introduction of mentoring products, a custom blend of professional services and products can more rapidly facilitate skills integration into the business after-training and at a cost the budget can absorb.  Each company can tailor its mix of mentoring consultants and mentoring products to achieve their goals for benefiting from the new training.   

FAQ:  What are the business gains from so doing? 

ANS:  In addition to rapid deployment of new skills, the products help ensure more sustainability for use of the new skills over each employee’s career and at no continuing cost.  The reality of many after-training initiatives is that when they appear to distract from day-to-day priorities, the after-training initiatives are reduced.  Because the products were designed for rapid access and rapid use, they provide negligible interference with employees’ daily duties.

FAQ:  Then, what is the SKILLS4SURE™ difference?  

ANS:  BTC Institute is an innovator of after-training processes.  Under the brand of SKILLS4SURE, mentoring products have been innovated to refresh previous training about what to say and do to be more successful.  Branded Winner’s Warm-up™ and Perpetual Mentor™, these mentoring products take the form of a smart card.  Each smart card summarizes the key points of SKILLS4SURE training.  Blue text describes what to do and green text tells what to say. Winner's Warm-up series smart cards are the size of a driver’s license and take less than 20 sec. to read.  Containing 3-4 times the content of a Winner’s Warm-up series smart card, a Perpetual Mentor series smart card is letter-sized and takes less than 4 min. to use.  

FAQ:  What does one give up by not having frequent access to a personal mentor?

ANS:  Constant access to a smart card replaces in part the periodic access to a personal mentor.  The blend of smart card products versus services of a personal mentor is determined by the employer in consultation with BTC Institute.  In addition, relevant smart cards are able to be carried on one’s person 24/7.  Case-in-point: During a business trip, for example, what about the need to prep overnight from a hotel room ― when the WI-FI is down?  Just reach for the relevant smart card for a guide.

FAQ:  How would you summarize what after-training means for organizations?

ANS:  After-training programs yield return-on-investment for organizations that develop their people.  Rapid deployment, high sustainability, measureable results ― when combined with the SKILLS4SURE training programs … it's a game changer.